Identificador en piel negra
- Spain (peninsula and Balearic Islands): FREE for orders over €95.
- For orders less than €95: the shipping cost will be €5 in mainland Spain.
- Balearic Islands: 10 €.
- Canary Islands, Ceuta & Melilla: 15 €.
- Europe: 24 €.
- International: 50 €.
Local customs charges will be borne by the customer.
Estimated delivery time
- Spain: 5-10 days.
- Spain (Balearic Islands, Canary Islands, Ceuta & Melilla): 8-13 days.
- Europe: 10-15 days.
- International: 15-20 days.
Please keep in mind that Mimique is not responsible for delays caused by courier incidents, customs retention, or delays on specific dates when transport services have a lot of work flow.
No returns or exchanges of custom orders. You can exchange or return any other product purchased online within 30 days from the delivery date. Exceptionally, all orders made after November 18 may be changed or returned until January 30. To proceed, please send us an email to firstname.lastname@example.org explaining the reason for the change or return.
Items must be returned unused, washed and in perfect condition, with their original packaging (cloth bag if you have one). It is also necessary to indicate the order number.
They should be sent to the following address: Mimique CB., Avda Hermanos Menendez Pidal 34, 1º, Oficina 3, 33005, Oviedo, Asturias.
Shipping costs will be paid by the customer, unless the product was defective when received. If this happens, please write to us by email email@example.com to assess the situation and we will answer you as soon as possible. In this case mimique would bear the shipping costs.
In the articles that have had free shipping costs, €5 will be subtracted from the amount to be returned, which is the cost of shipping, that is, Mimique will not assume the free shipping costs that are offered in the first shipment for the purchase, since the purchase is not going to be made and if that expense has been incurred.
Once the product is received, we will proceed to assess its condition and return the money or send the new product.